Comments on: Getting Your VAT Refunds http://www.roninrome.com/shopping-dining/vat-refund Assistance, Coaching, & Thoughts on Visiting & Living in Rome! Fri, 10 Feb 2012 18:31:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dick Porter http://www.roninrome.com/shopping-dining/vat-refund/comment-page-1#comment-2816 Dick Porter Thu, 27 Jan 2011 22:34:47 +0000 http://www.roninrome.com/2009/03/29/vat-refund/#comment-2816 I would like to know how to get in touch with the main VAT Rome, Italy office. I submitted my paperwork for the VAT refund, including my CC # to have it put back on my card, as the form stated. On December 31, I received a notation on my CC bill, indicating 'Tax Refund', from Roma, but was charged $135 on my card, not credited for the $135. How do I now get this credited correctly? Any help is much appreciated!! ******REPLY********* You may have better luck having your credit card company run this down for you. Frankly, dealing with the Italian officials will drive you nuts. It also will depend on which "agency" or VAT company your vendor used when you purchased the item. Those are the folks you have to deal with. I'm not sure what company you purchased through but I am sure any Italian TAX official will tell you, "That's not our problem - you must call them (the company) directly." On your VAT receipt copy should be the name of the VAT company... if you still have it. Your credit card company would know WHO charged you - That might be the place to start. Having lived in Italy for three years, don't expect much help from the "TAX" department - In most VAT issues, these are private agencies handing the VAT money and some of the biggest companies are Global Refund (http://www.global-blue.com/) and Premier Tax Free (http://www.premiertaxfree.com/). I would imagine your issues are probably with one of those two and their websites could redirect you. Hope that helps! Good Luck I would like to know how to get in touch with the main VAT Rome, Italy office. I submitted my paperwork for the VAT refund, including my CC # to have it put back on my card, as the form stated. On December 31, I received a notation on my CC bill, indicating ‘Tax Refund’, from Roma, but was charged $135 on my card, not credited for the $135. How do I now get this credited correctly? Any help is much appreciated!!
******REPLY*********
You may have better luck having your credit card company run this down for you. Frankly, dealing with the Italian officials will drive you nuts.

It also will depend on which “agency” or VAT company your vendor used when you purchased the item. Those are the folks you have to deal with. I’m not sure what company you purchased through but I am sure any Italian TAX official will tell you, “That’s not our problem – you must call them (the company) directly.” On your VAT receipt copy should be the name of the VAT company… if you still have it. Your credit card company would know WHO charged you – That might be the place to start.

Having lived in Italy for three years, don’t expect much help from the “TAX” department – In most VAT issues, these are private agencies handing the VAT money and some of the biggest companies are Global Refund (http://www.global-blue.com/) and Premier Tax Free (http://www.premiertaxfree.com/). I would imagine your issues are probably with one of those two and their websites could redirect you.

Hope that helps!
Good Luck

]]> By: healthcare medical http://www.roninrome.com/shopping-dining/vat-refund/comment-page-1#comment-325 healthcare medical Mon, 03 Aug 2009 08:32:49 +0000 http://www.roninrome.com/2009/03/29/vat-refund/#comment-325 I just surfed in and found your site, I really enjoyed the visit and hope to come back soon. nice Site! I just surfed in and found your site, I really enjoyed the visit and hope to come back soon. nice Site!

]]> By: free poker tournament http://www.roninrome.com/shopping-dining/vat-refund/comment-page-1#comment-292 free poker tournament Tue, 21 Jul 2009 22:45:32 +0000 http://www.roninrome.com/2009/03/29/vat-refund/#comment-292 YES,VERY GOOD WEBSITE! YES,VERY GOOD WEBSITE!

]]> By: Susan Kishner http://www.roninrome.com/shopping-dining/vat-refund/comment-page-1#comment-13 Susan Kishner Sun, 29 Mar 2009 15:02:04 +0000 http://www.roninrome.com/2009/03/29/vat-refund/#comment-13 Great Blog post. I am going to bookmark and read more often. I love the Blog template Great Blog post. I am going to bookmark and read more often. I love the Blog template

]]> By: Mike Harmon http://www.roninrome.com/shopping-dining/vat-refund/comment-page-1#comment-12 Mike Harmon Sun, 29 Mar 2009 14:45:27 +0000 http://www.roninrome.com/2009/03/29/vat-refund/#comment-12 I found your site on Google and read a few of your other entires. Nice Stuff. I'm looking forward to reading more from you. I found your site on Google and read a few of your other entires. Nice Stuff. I’m looking forward to reading more from you.

]]>